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Effective Date: May 21, 2026

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Welcome to Cat Garden Phuket (“we,” “our,” “us”). We are committed to protecting your privacy and handling your personal information transparently and responsibly.

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This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

www.cat-garden-phuket.com (“Website”).

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By using our Website, you agree to the practices described in this Privacy Policy.

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1. Who We Are

Cat Garden Phuket
Paklok, Thalang, Phuket 83110, Thailand

We are a non-profit cat sanctuary dedicated to the rescue, care, and welfare of cats in Phuket, Thailand.

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For any privacy-related inquiries, you may contact us via the contact information provided on our Website.

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2. Information We Collect

We may collect the following categories of information:

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A. Information You Provide Voluntarily

When you interact with our Website, you may provide:

• Name

• Email address

• Phone number

• Donation details

• Booking or visit inquiry details

• Newsletter subscription information

• Messages submitted through contact forms

• Any other information you voluntarily provide

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B. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Referral URLs

• Date and time of access

• Cookies and tracking data

• Interaction with advertisements and analytics tools

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3. How We Use Your Information

We use your information to:

• Respond to inquiries and messages

• Manage bookings or sanctuary visits

• Process donations or payments

• Send newsletters and updates

• Improve our Website and services

• Analyze Website traffic and user behavior

• Provide customer support

• Prevent fraud and unauthorized activity

• Comply with legal obligations

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We only process personal data where we have a lawful basis to do so.

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4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve user experience and analyze Website performance.

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These may include:

• Essential cookies

• Analytics cookies

• Advertising and remarketing cookies

• Social media tracking pixels

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Third-party services may include:

• Google Analytics

• Meta/Facebook Pixel

• Stripe

• PayPal

• Mailchimp

• HubSpot

• WhatsApp integrations

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You may control cookies through your browser settings. Disabling cookies may affect certain Website functions. Where legally required, we will request your consent before placing non-essential cookies.

 

5. Third-Party Services

We may share data with trusted third-party providers who help us operate the Website and services.

These providers may process personal data on our behalf, including:

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• Payment processors

• Email marketing platforms

• Analytics providers

• Advertising partners

• CRM systems

• Hosting providers

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These third parties may process data outside Thailand, including in countries that may have different data protection laws.

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We take reasonable steps to ensure appropriate safeguards are in place.

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6. International Visitors

Because we welcome visitors and supporters from around the world, your information may be transferred internationally.

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If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we process your personal data in accordance with applicable legal requirements, including GDPR where applicable.

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7. Legal Bases for Processing (GDPR)

If GDPR applies to you, we process your data under one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests

• Protection of vital interests

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You may withdraw consent at any time where processing is based on consent.

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8. Data Retention

We retain personal information only as long as necessary to:

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• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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Retention periods may vary depending on the nature of the information and legal requirements.

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9. Your Rights

Depending on your location, you may have rights including:

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• Access to your personal data

• Correction of inaccurate information

• Deletion of personal data

• Restriction of processing

• Objection to processing

• Data portability

• Withdrawal of consent

• Complaint to a supervisory authority

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To exercise your rights, please contact us using the details provided on our Website.

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10. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

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• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

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However, no internet transmission or storage system can be guaranteed completely secure.

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11. Children’s Privacy

Our Website is not intended for children under the age required by applicable law without parental consent.

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We do not knowingly collect personal information from children unlawfully.

If you believe a child has provided personal information improperly, please contact us so we can remove it.

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12. Links to Other Websites

Our Website may contain links to external websites or services not operated by us.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of external websites they visit.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective when posted on this page with an updated effective date.

We encourage users to review this policy periodically.

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14. Contact Us

If you have questions about this Privacy Policy or your personal data, you may contact:

Cat Garden Phuket
Paklok, Thalang, Phuket 83110, Thailand
Website: www.cat-garden-phuket.com

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